Jane or SimplePractice — which is the best fit for you?
What SimplePractice users say they love about Jane...
The best way to get to know Jane is a no-pressure demo with one of our lovely team members.
“We are a mental health therapy clinic and we love Jane. Their customer support is amazing. All of the new therapists are able to quickly and easily learn what they need to perform in their role as therapists. Best decision.”
MARY JOAN B, SOCIAL WORKER
What behavioural health providers who switched from SimplePractice to Jane say they love — and what some say they miss.
Above all else, we want to make sure that Jane is a good fit for you.
"I have always felt incredibly well taken care of."
From onboarding, imports, and beyond, our team is here to help with unlimited human support by phone, email, or chat — included in every plan. If you prefer to learn on your own, you can access a library of guides and courses, along with webinars on using Jane & running your business.
Jane lets you customize your plan to be the right fit for your unique practice. With lower-cost plans for part-time solo providers and lower rates for part-time providers in group practices, Jane is an affordable option for all the stages of your practice.
“Jane is so affordable, especially as we've added providers... worth every penny!”
Jane has all the tools behavioral health providers need to care for clients and run their businesses: from customizable documentation, features for managing couples and families, secure 1:1 & group telehealth, AI documentation, and more.
“Jane is very, very intuitive to use.”
Flexible pricing plans
Our flexible pricing plans are designed to fit the way you practice — and we strive to price Jane so that your monthly subscription is covered by the income from approximately one hour of billable time.
Plans as low as $39 in the US
To help make your switch to Jane a smooth one, we offer data transfers at no additional fee, unlimited support (by phone, chat, or email), and a variety of onboarding resources.
To help make your switch to Jane a smooth one, we offer data transfers at no additional fee, unlimited support (by phone, chat, or email), and a variety of onboarding resources.
We hear you — and that's why we have a friendly support team to guide you every step of the way. No matter your schedule or learning style, we’ve created resources for you — like our step-by-step training guide called Jane University, videos, and webinars for the visual learners, and live support for those who prefer to talk it through.
“There’s often quite a learning curve when taking on a new software —
will I be supported during the onboarding process?”
“I’ve been caught off guard by hidden fees with my current software — will my first invoice from Jane have any surprises?”
There's a time and place for surprises — your first invoice isn't one of them. We’re all about transparent pricing, with no hidden fees or binding contracts.
With every subscription, we include data imports, accounts for administrative and support staff, and unlimited file storage. Plus, we offer competitive transaction rates through Jane Payments, our secure, integrated payment solution.
Our subscriptions include unlimited customer support, which is available six days a week via phone, email, or chat. And, with our average call wait time of 2 minutes, we’ll get you the answers you need fast, so you can get back to treating your clients.
“My hands are already full running my mental health practice — what if I have questions or need a helping hand along the way?”
You may have found yourself thinking...
“I have a lot of uncertainty around switching — how do I know it’s worth it?”
We truly believe that Jane will make running your mental health practice easier. But don’t just take our word for it. Jane has a 4.8/5 rating on Capterra from over 300 happy customers who had a smooth and successful transition. Plus, Jane has a 99.99% uptime rate, so you can count on us being ready to start and end the day with you.
DR. RACHEL K, PSYCHOLOGIST
Articles like this can be pretty… well, one-sided. Which isn’t helpful when you’re trying to make an important decision! So, to make this a useful comparison for you, we’ll focus on feedback we’ve heard from new Jane customers who switched from SimplePractice recently.
Enjoy a free data import from an experienced team of Import Specialists, ready to chat with you directly
Schedule your import when you want and upload your data securely right from your account
Know what to expect when transferring your data with our step-by-step import guides, like our guide on Importing from SimplePractice.
Book a 1-on-1 personalized Account Setup Consultation to review the setup of your new account, and we’ll help answer any questions
Learn at your own pace with countless self-serve online guides, videos, and resources
Get helpful tips to start, run, and grow your practice through our free monthly webinar series
Get your questions answered quickly with unlimited phone, email, and chat support six days a week — included with every Jane subscription
Gain visibility into our open product roadmap and share your voice with our active team of listeners
Connect with our tight-knit Community Facebook Group — a diverse group of practitioners who are passionate about sharing their knowledge
Plans as low as $39 in the US.
Flexible pricing plans
Our new, flexible pricing plans are designed to fit the way you practice — and we strive to price Jane so that your monthly subscription is covered by the income from approximately one hour of billable time.
In case you need it after you've read this 👆😉
Both Jane & SimplePractice offer email & SMS appointment reminders & notifications.
Jane currently has secure provider-to-client messaging in beta, with plans to have it widely available in Spring 2025.
SimplePractice currently offers secure provider-to-client messaging on their Essentials & Plus plans.
Both Jane & SimplePractice offer integrated billing, including electronic claim submissions, responses, and eligibility checks.
Jane gives you access to your Claim.MD clearinghouse account, along with their expert support and in-depth billing reports, to help troubleshoot any clearinghouse-related issues.
SimplePractice acts as a clearinghouse for an easy onboarding experience and a simplified way of charging customers for claim submission & checks.
Both Jane & SimplePractice offer a 1-way calendar sync.
Jane’s 1-way sync pulls appointments from Jane into your personal calendar. The new Google Calendar integration — available in beta Spring 2025 — will pull personal events into Jane, creating a 2-way sync.
SimplePractice currently offers their 2-way calendar sync on their Plus plan.
Things to explore before you make the switch...
Both Jane & SimplePractice offer secure online portals for clients.
Jane allows providers to customize their preferences so clients can book themselves in or view availability before reaching out, and can set individualized booking permissions for each client.
SimplePractice allows clients to request appointments, pending approval from the clinic, and you can even set preferences for new and existing clients.
